Privacy Policy

Living Art Aquatic Design, Inc
Effective Date: March 30, 2026


IMPORTANT NOTICE REGARDING TEXT MESSAGING

Living Art Aquatic Design, Inc ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

We use collected data for:

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about your inquiries, appointments, and promotions
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying "STOP"
  • You will receive a final confirmation message
  • All opt-out requests are processed immediately

Message Frequency & Content:

  • Message frequency varies based on your interactions
  • Messages will be related to requested services
  • No promotional content without consent

Help & Support:

  • Reply "HELP" for assistance or contact us at (310) 822-7484
  • Support available during business hours

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed messages

SMS Data Protection:

No mobile information will be shared with third parties for marketing purposes. Your SMS consent data is strictly protected.

4. Information Sharing & Disclosure

We do not sell or rent personal information. We may share information with:

Service Providers:

  • Third-party vendors (payments, scheduling, etc.)
  • SMS providers for message delivery
  • All providers maintain confidentiality

Legal Compliance:

  • If required by law
  • To respond to legal requests

Business Transfers:

  • In case of merger or acquisition
  • Your data remains protected

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We use reasonable measures to protect your data:

  • Data encryption
  • Secure access controls
  • Regular security updates
  • Staff training

No system is 100% secure, but we strive to protect your data.

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze traffic
  • Remember preferences
  • Improve user experience

You can disable cookies in your browser settings.

7. Your Rights & Choices

  • Access or update your data
  • Unsubscribe from emails
  • Opt-out of SMS (reply STOP)
  • Request data details

8. Third-Party Links

We are not responsible for third-party websites.

9. Changes to This Privacy Policy

We may update this policy anytime. Latest version will always be available.

10. Contact Us

Living Art Aquatic Design, Inc
Phone: (310) 822-7484
Website: https://aquatic2000.com/

By using our website, you agree to this Privacy Policy.